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by nothrdayinparadise from Tampa Florida

Last Post 178 days, 8 hours Ago


I have contacted many news stations and I guess this is not news to them, no one will call me back

I refinanced my home in Tampa Florida  on March 1st, 2008 with American Financing Corporation (Documents attached).  The contract states the funds must be paid out by March 06, 2008.  To this day nothing has been paid.  I have been calling American Financing Corporation almost daily and they do not want to return calls and they are always in meetings so will not take my calls.  Occasionally they call me to inform me they are still working on getting the money.

Here is the address and information on American Financing.

American Financing Corporation
3151 S. Vaughn Way Suite 500
Aurora, Co. 80014
303-695-7000

Details of this transaction:

This is an FHA Refinance that was started on 01/08/2008.  American Financing was to have a builder’s lean, for a solar hot water heater financed by ISPC, subordinated prior to us signing the documents on March 01, 2008.  At the closing we found they had not done this yet but was told they had the paper work in and it was already handled.  

Around March 7th when no one had been paid, I started calling around to see what was happening.  I called the ISPC in reference to the subordination for the loan and they indicated that nothing had been sent to them for this process, as soon as they would receive the paperwork by fax it would take about 24-48 hours to handle.  I called American Financing to explain this but they insisted they had many faxes to ISPC already and would not discus it further.  Over the next 2 weeks I had many conversations with ISPC and American Financing CO, each time I received the same answers from both.  Finally the week of the 24th I was able to convince Curtis at American Financing Co to do a 3 way call with me to a manager at ISPC.  At this point of time they confirmed what I had been telling American Financing Co all along.  Curtis apologized and admitted they screwed up and they faxed the papers over that same day.  It took about 3 days to subordinate and it was complete.  Since that time, American Financing Co has said they are waiting for their investors to pay out.  However according to the contract they were to pay out on March 06 to the escrow company, they have never paid.

The escrow company has returned the title and all documents to American Financing Co because of the “gross neglect and breach of contract on this loan”

The loan was supposed to be paid by Taylor, Bean & Whitaker Mortgage Corp in Florida.  I have also filed a FHA complaint against them

I do not know what to do, I am now over 30 days past due to the old mortgage company who are calling on an hourly bases to collect funds, but if I pay them then I can not pay the new company whom I was to pay on April 1st.  American financing CO repeatedly tells me not to pay the old mortgage company because I have to pay it to the new company now. I can not even pay them because they have no record of the transaction and loan because of the failures on American Financing Co.

I have late fees and interest fees stacking up; I will soon have blight on my credit that is not to my fault.

The old mortgage companies have non-stopped called me every hour on the hour, called me 17 times now at work and keep threatening to foreclose.  I have made payments to them now against the wishes of American Financing Co.  I have spent over $3000 dollars of my own money right now to fix this problem.  I now have a lawyer that is going to try to help on this.

Beware of Fraud.
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Member Comments Total Comments: 15
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michelled read my blog view my photos
Apr 16, 2008 | 2:22 PM

American Finance did not "fund" your loan, meaning you never closed and your old mortgage was never paid off. You must make your payments to your old mortgage company. You should contact your old mortgage company TODAY. Do not send any money to American Finance, Taylor Bean & Whitaker is a wholesale company,American Finance is your Broker. Your loan was never approved through American by TB&W. You are really in a tough situation, DO NOT go 30 days late on your mortgage or will not be able to refi. You need to start over at this point. FHA underwriting is pretty straight across the board so any lender that is FHA approved should be able to help you, but with the problems you have been through I suggest you go to your bank. You should set an appt with the loan officer and bring all of the documentation you supplied to the broker.

I am a broker and it is frustrating to hear stories like this one. Broker's provide an invaluable service, but in this instance they really let you down.

nothrdayinparadise read my blog
Apr 16, 2008 | 4:19 PM

I have a lawyer already, I have a signed legal refinance contract, the lawyer has filed suit with American Finance, much different then what you say, yes they are the broker but they are also responsible, I am not starting all over, I have a valid contract and plan to force them to honor it,

I think you are giving bad advice to people even though you are trying to help.

Brokers should never be used, it seems brokers only care about themselves, the broker here is legally responsible and they will also pay in the end.

It all depends on the legal binding agreement you sign, here the broker did much wrong and now they will pay. I have paid the old mortgage a payment however we are also suing for restitution.

Brokers again should NEVER be used, find someone to directly finance a mortgage, brokers only care about the dollar not the client.

I have also filed with the BBB, Co Mortgage and Real estate board, Florida Real Estate board and a few other agencies for this action.

I repeat NEVER USE A BROKER

Jumpy983 read my blog view my photos
Apr 16, 2008 | 6:24 PM

What a mean thing to say about someone who's trying to help you.

I understand your frustration, but I mean just because YOUR broker did you wrong doesn't mean Michelle doesn't know what she's talking about.

Wait til your lawyer screws you over. Then you'll really be jaded. Then what will you do?

nothrdayinparadise read my blog
Apr 16, 2008 | 7:33 PM

I know I wont go to a broker, and someone that tells me to just start over even though I have a legal contract is Good advice, I dont think so, I know she was trying to help and I did not word it correctly, but Brokers do nothing but take your money and run.

michelled read my blog view my photos
Apr 16, 2008 | 9:04 PM

Wow, thanks for the slap in the face. You obviously did not select a very good broker, I hope you have better luck in selecting a lawyer. I advised you to start over with a lender directly because it is obvious you were not working with an honest broker, your ability to judge character is lacking. To make a blanket statement like that clearly shows your lack of intelligence. Think about what you are saying, one bad apple does not mean all brokers are horrid. If you went to a mechanic and they did not perform would you state "never go to a mechanic again", or would you use one that came highly recommended? Good luck to you, you are going to need it.

p.s. the "loan committment" comes from the Lender NOT the Broker, suing the broker will make your lawyers' Lexus payment for a few months. Signing a mortgage brokerage agreement or contract only states that you know that broker represents you, not the lender.

Jumpy983 read my blog view my photos
Apr 16, 2008 | 9:26 PM

Why does this poster remind me of SOMike?

nothrdayinparadise read my blog
Apr 17, 2008 | 4:12 AM

I guess michelled does not know how to read yet she is calling people uneducated, go back and re-read I already signed all the refinance docs not a broker agreement, jeez

MoonOwl read my blog view my photos
Apr 17, 2008 | 8:26 AM

Hey, our MadamePresident would never knowingly give out bad advice. Her integrity is what makes her our candidate for President.

I agree that caution should be key when hiring a broker. Just like in any other profession.

hehehehehe..... at least one can always find a lawyer to help sort out the mess for the right price. God Bless America!

Good luck w/the paperwork nightmare.
MoonOwl

michelled read my blog view my photos
Apr 17, 2008 | 8:29 AM

You state that you have a signed "refinance contract", those are your words and I did read them incorrectly. The issue is, you do not have a contract with the actual lender. Signing the docs at the closing table does not ensure that you have a new mortgage unless the loan funds. What you should look for in your stack of paper work is a "loan committment" from Taylor Bean and Whitaker. They are a reputable wholesale lender, for whatever reason they have chosen not to fund your loan at the closing table. If they emailed docs to your title company, which you indicate they did then your loan was approved and cleared to close. Something happened from your closing date until the funding date. There is a three day right of recission on primary residences from the date you sign the docs until the funds are transferred from the lender to the title company. Your broker never touches the money and is not paid until the loan funds.

In order to be in compliance with state law you would have signed a broker agreement or contract otherwise the lender would not have underwritten your file.

I do not usually call names, but it was not nice of you to insult my profession just because you used a broker that has problems. I suggest you start over with a bank to expedite the process, because it sounds like to me Taylor Bean & Whitaker has made an underwriting decision to NOT fund your loan. There are many reason this could happen and starting over could put you on a faster track than dealing with an attorney.

michelled read my blog view my photos
Apr 17, 2008 | 8:39 AM

Thanks MoonOwl. I have been in the business of banking and finance for 20 years. I would never knowingly give out bad advice but it is obvious this person is struggling and does not fully understand what has happened. Hiring an attorney is not going to make TB&W refinance his mortgage, there is more to his difficulties than his broker. This was a lender decision and there perhaps is fraud involved which the lender discovered or it could be as simple as his credit score dropped prior to funding, he or his spouse lost their job or they made a purchase that caused them to no longer qualify for the refi. Lenders are leaning toward the side of caution and repulling credit the day before or even the day of funding. They are also reverifying employment and bank balances. A good broker or banker would advice the client to keep every thing status quo, but heck people don't always listen. I have had people run out and buy a new car, furniture or even get married the morning of the closing. At any rate, I do wish him luck and would be interested to find out what exactly happened.

nothrdayinparadise read my blog
Apr 17, 2008 | 9:12 AM

Michelled
I first want to apologize for anything bad I might have said about you personally, that was definitely not my intentions but somehow I did not word it correct, again for that I am truly sorry.

As far as your profession, again I am not attacking you, but I find brokers only concerned about their own pocketbook, I have dealt with 4 different ones through this seemingly easy process and all they wanted was to take my money and run. So out of the 4 all were bad so how should I look at the profession? I also called FHA and they just told me I CAN NOT go to another broker/mortgage co, they have already done a lock with that Finance Co and I am stuck with it, now the legal docs they are responsible and can not back out after I have signed the docs.

I have contacted them and they even admit they dropped the ball on this, however this does not make them go any faster.

The biggest problem is how the broker has handled this matter, I have spoken with many people in the past few weeks and I always have people email me the horror stories of brokers so I still stick with my original statement of NEVER USE A BROKER.

I am again sorry if that offends but 4 personally were bad and I have many emails from others I find its hard to believe anything different.

The FHA lady said most of the sub-prime problems were brokers doing what was best for their pocketbook not the buyer, her words exactly, and I tend to agree even though the buyer is also responsible for stupidity.

michelled read my blog view my photos
Apr 17, 2008 | 12:21 PM

I am sorry you have had such a bad experience. There are good ones out there that are honest. I help people and have done mortgages for generations of families. I work with Realtors mostly and past clients and their families and friends. There were a lot of people who jumped into the business when it was very hot and they did it just for the money, not to help people. I have one client that I have done 12 mortgages for and many repeat clients and you earn that respect by providing quality service and a great product.

I truly hope you are able to resolve your problem and the person that put you into this position gets what they deserve. The state has a website and you can look the broker up and file a complaint against their license. The office of financial regulations governs us. Please post and let us know if you were able to resolve this matter.

Also, the info they gave you about being "locked in" does not matter. If you do have any questions, I will be happy to answer, it sounds like they are giving you a bunch of bull.

nothrdayinparadise read my blog
Apr 17, 2008 | 3:47 PM

Thank you Michelled.

Here is an update, I called TB & W, apparently American Finance is the one that messed up. They were told by TB&W the requirements on the subordination 5 weeks ago and American Financing CO, never told the subordination people what was required. I talked with the subordination people and they faxed it over right away, so now TB&W will fix their portion in 24 hours.

However this still leaves all the fees, interest and other problems. We spoke with Florida Attorney General and also Senator Nelson and they jumped on this, they also filed a grievance with American Financing Co and they must pay all the fees and charges, as well as we will file suit in court for anything derogatory on my credit.

Now, if everything goes smooth, finally this will be over.

A little about the past Brokers.
The first quickly took 450 dollars and then did an appraisal and submitted it for conventional loan, however when final underwriting found it was Florida they turned around and took off 10% off the appraisal for soft market. I owe 153K and the house was appraised for 172K.

I must also say I have superb credit and good job, so none of that is in play.

The first broker told me they do not do FHA so I was SOL. No refund, no nothing. They even refused to give me a copy of my appraisal even though I asked in writing.

Second Broker, took my 350 and ran, did not even show up for the appraisal but said they did it, sent me the appraisal that was appraised at 108K, no photos, no inside house data.

Third Broker, told me they did FHA, again took my mone

nothrdayinparadise read my blog
Apr 17, 2008 | 3:49 PM

Continued... Took money and then came back and told me they did not do FHA, no refund or anything.

Last broker we know about.

michelled read my blog view my photos
Apr 17, 2008 | 7:39 PM

OUCH! Most brokers do not do FHA loans as you must be a correspondent lender and the liability goes up dramatically. Because FHA is the "hot" thing right now since subprime has all but disappeared it sounds like you were just taken advantage of. Very frustrating and I can see why you have your opinion. Fortunately for the rest of us, most of the fly by nights will disappear.

I personally decided to get my broker's license after working for the bank for 15 plus years because I could offer better products at lower rates. I have all of the big banks available at discounted rates because there is no overhead to the bank.

Sounds like you have it pretty well have it sorted out and I hope you get your money back. Like I said before if you a question, let me know and I will try to help you sort through it. No hard feelings, I can understand your frustration. Take care and best wishes!

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Member Since: 11/7/2006