Welshtaff's Blog

We all have to use Bank's, I remember times when most banks had very good service, most employee's knew their customers by name, Interest rates were fair and didn't gouge your pocket book, business was handled in english, you didn't have to wait hours to speak to a specalist, and you were not nit picked with charges for every minute service that was requested.

Today; Service stinks, Most employee's don't care if they know you or not, and you have to press 1 to conduct your business in English...Is your Bank listed below?

Bank                                     Number of complaints                     % of total

Bank of America                7,230                          
         25.5

J.P. Morgan Chase            4,890                                   17.3

Citigroup                               3,742     
                              13.2

Wells Fargo                          2,695                                     9.5

HSBC North America         1,963                                     6.9

Wachovia                              1,265                                      4.5

U.S. Bancorp                         1,027                                     3.6

National City                             586                  
                   2.1

The Royal Bank of Scotland Group       537                   1.9

Key Corp                                                  
   343                   1.2

Total Top 10 complaints                    24,278                  85.7

Total complaints                                  28,316                  100

And they say Automobile Dealers are bad !